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FAQ

Where are the photos and frames produced?

We have partnered with the WhiteWall photo lab. This lab has won the award for best photo lab in Europe several times. Prints, plexiglass prints, and framing are done by WhiteWall and shipped directly to you.

How long will it take to receive my order?

Once your order is placed, it is sent to the lab which will print and, if applicable, frame it. Please allow approximately 7 days for delivery.

What happens if my package is damaged?

It's very unlikely this will happen given the care taken with the packaging. However, if your package is damaged, make the usual reservations with the delivery driver and contact us with photos.

What happens if I don't like my order?

All our prints are made to order; we do not keep stock. Unless there is a quality issue with the production, the order will not be returned or exchanged.

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